Benefits Technology

Renee D. Fellows

Technology Solutions Manager

Renee D. Fellows

Technology Solutions Manager Phone: 603-232-9359 Office: New Hampshire

Renee has been working in healthcare for over 19 years and brings her expertise in establishing and implementing integrated communications and emerging technologies to businesses large and small.

Prior to joining CGI, Renee was an Account Installation Specialist at Choicelinx, a division of Cigna, Inc. implementing online enrollment systems for their medium and large-sized clients. She was also the owner of ClearPoint Marketing Communications, a virtual marketing communications firm specializing in providing well-designed and integrated branding and advertising for small and medium-sized enterprises (SMEs).

Ms. Fellows is a native of Buffalo, New York but has been living in New Hampshire for 18 years. She holds a B.A. from Southern NH University in English Language and Literature. She is assistant director for the Rhythm of New Hampshire Show Chorus and volunteers for The Upper Room, a Family Resource Center in Derry, NH.

Alicia Whitlow

Technology Solutions Specialist

Alicia Whitlow

Technology Solutions Specialist Phone: (603) 232-9365 Office: New Hampshire

Alicia has over 10 years’ experience in the health insurance industry working in various roles such medical claims and billing, provider credentialing, customer service and most recently designing online enrollment systems. Alicia is passionate about making sure her clients have a good understanding about their products and is willing to go the extra mile in providing assistance to meet her customers’ needs. Alicia’s strengths are project management, customer service and invoice research. Alicia holds a Bachelor of Science in Business Management with a concentration in Human Resource Management from Southern New Hampshire University.

Matt Morin

Technology Solutions Specialist

Matt Morin

Technology Solutions Specialist Phone: 603-232-9362 Office: New Hampshire

Matthew is Technology Solutions Specialist with CGI and brings over 16 years’ experience from the healthcare industry. Prior to joining CGI in 2015, Matthew worked for a large NH municipality where he managed benefits for several thousand employees and retirees. He was an administrator of their HCM (Human Capital Management) system, responsible for configuration and maintenance of the Human Resource, Benefit and Payroll modules. Matthew brings excellent service and knowledge to the CGI team.

Zach Carano

Technology Solutions Specialist

Zach Carano

Technology Solutions Specialist Phone: 603-232-9387 Office: New Hampshire

Zach joined CGI in February 2015 after over 5 years of experience in the information technology industry. Now a member of the technology team, he is focused on building and supporting online enrollment systems and managing day-to-day IT operations. Zach is a New Hampshire native and an honors graduate of Southern New Hampshire University with a B.S. in Computer Information Technology.

Melissa St. Francis

Technology Solutions Specialist

Melissa St. Francis

Technology Solutions Specialist Phone: 603-232-9387 Office: New Hampshire

Melissa became a member of the CGI team in December of 2017. She has over 15 years of experience in the insurance industry with a focus on systems and communication. Melissa has her life and health insurance license and is dedicated to helping people understand the benefit options available to them. Melissa also has a passion for wellness and is a member of the NH Governor’s Council on Physical Activity and Health.